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Case Acquisition & Retainer Services - Since 2009

Mass Tort Case Acquisition:
Signed Retainers,
Not Just Leads

Case acquisition is the full job of turning ad spend into a signed, litigation-ready client file - identity confirmed, exposure documented, criteria checked, retainer executed. We've done this work since 2009. If it doesn't match what we agreed to in writing, we replace it. You don't pay for cases you can't file.

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3–5 Days to First Case
100% Exclusive Leads
15 Years of Experience
Mass tort case acquisition - signed retainer delivery to law firms
Cutting-Edge Verification
Expert Intake Agents
Nationwide Investigator Network
LexisNexis Verified
Exclusive Leads Only
Bilingual Services
Full Replacement Guarantee
False Claims Act Signed
Cutting-Edge Verification
Expert Intake Agents
Nationwide Investigator Network
LexisNexis Verified
Exclusive Leads Only
Bilingual Services
Full Replacement Guarantee
False Claims Act Signed
Compliance & Standards
ABA Compliant HIPAA Compliant TCPA Compliant LexisNexis Verified Free Replacement Policy

What Case Acquisition Means

Not a Phone Number.
A Signed Retainer
on Your Paper.

Mass tort case acquisition is the full job of turning advertising spend into a signed, litigation-ready client file - identity confirmed, exposure documented, and eligibility checked against the criteria your case managers actually use.

We run the media, screen the callers, verify who they say they are, walk them through your intake questionnaire, and get the signature - then hand the whole file to your case management system. If it doesn't match the criteria we agreed to in writing, we replace it.

Most firms come to us after the leads-only route stopped penciling out. If you'd rather buy at the lead stage instead, that's a different product - you can buy mass tort cases or leads directly through our main program.

Talk to Our Team
2026 Market Benchmark
What a Signed Case Costs
$3,850 Blended Cost / Case
+24% vs. Q4 2024
15 Yrs Our Experience
Real Range: $350 to $11,500+ Per Signed Case Depends on medical criteria, litigation stage, verification depth, and geography - full breakdown below

Words This Industry Uses Loosely

Three Things Vendors
Sell in This Industry

The terms get used interchangeably enough that firms end up comparing prices on products that aren't the same product. Here's the real distinction.

A Raw Lead
Contact information. Someone clicked an ad and typed in a phone number. Nobody has spoken to them, and nobody knows if they took the drug, when, or whether they already signed with another firm. Raw leads for a high-volume tort run $15–$65, because that's roughly what the click cost.
A Qualified Lead
A raw lead that survived a screening call. A human asked the exposure and diagnosis questions and the answers came back clean - but the claimant still hasn't signed anything. Blended cost across active torts in mid-2026 sits near $119 per qualified lead.
A Signed Case
A claimant who has completed a retainer agreement with your firm. ID checked, answers recorded, file ready to be docketed. This is what case acquisition delivers - the price is bigger because the vendor absorbed every claimant who dropped out getting here.

Here's what trips up firms comparing quotes: the cheap number and the expensive number often describe the same campaign. Buy 500 raw leads at $50 and that's $25,000. If 45% qualify and 30% of those sign, that's 67 signed cases at an effective $373 each - before intake salaries, and before the ones who signed but didn't actually qualify. Case acquisition just moves that arithmetic onto the vendor's side of the ledger.

Raw lead vs qualified lead vs signed mass tort case comparison
TrustArc Certified Privacy
Google Partner
Direct Marketing Association

Pricing Factors

What Drives the Price
of a Signed Case

Nobody in this industry likes publishing numbers. We think that's backwards - a firm that can't model the economics before it commits is a firm that churns out after one campaign. Four variables set where your tort lands.

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Cost Factor
Why It Moves Price
Medical Criteria
Narrow diagnosis + exposure window = 15x the price of a broad tort
Litigation Stage
New torts spike, mature torts settle, verdicts reprice in a week
Verification Depth
Phone-first intake costs more than form-submitted intake
Geography
Same tort, different states - MVA swings 3x by state law

2026 Cost Detail

What a Signed Case
Costs, by Driver

The blended U.S. average hides everything useful. Here's what actually moves the number on your invoice.

Cost Factor What It Looks Like in Practice
Medical Criteria A tort that requires a specific diagnosis, confirmed by a specific test, within a specific exposure window, will always cost more per signed case - you're advertising to the general public to find a needle. Video game addiction cases were producing signed retainers around $350–$400 in mid-2026. NEC baby formula cases, which need a premature birth, an NEC diagnosis, and documented formula exposure, run $5,000–$6,000. Same industry, same media channels, fifteen times the price.
Litigation Stage Prices spike when a tort is new and every firm is buying at once, settle down as the plaintiff pool matures, then move again on docket news. Roundup signed retainers moderated into the $2,800–$3,500 range as the litigation aged and the claimant pool stabilized. A bellwether verdict or a Daubert ruling can reprice a tort within a week.
Verification Depth Phone-first intake costs more than form-submitted intake, because a human has to reach the person. Some torts - Roblox and rideshare sexual assault cases, for example - can't be qualified any other way, and they price accordingly, in the $2,000–$2,500 band.
Geography The same tort costs different amounts in different states, because state law changes how hard qualification is. On the MVA side, where the data is cleanest, cost per signed retainer swings roughly 3x across states - about $1,400 in Georgia versus $4,500 in California. Firms buying at a national average are overpaying in some states and underpaying in others, and usually can't see which.

The Number That Actually Matters

Cost per lead answers a question the vendor cares about. Cost per signed case answers a question your P&L cares about. Run your last campaign through it:

Cost per signed case  =  Cost per lead ÷ (Qualification rate × Signing rate)

Bought leads at $40, qualified 50%, signed 30% of those? Your true cost per signed case was $267 - not $40. We'll run this math against your own historical numbers before you spend anything with us.

Get Your Numbers Run

Ensuring Compliance

Every Signed Case Is
Built to Survive an Audit

When you buy signed cases, you're not just buying files - you're attaching your bar license to the conduct of a company you didn't watch. Every case we deliver is built with that in mind.

TCPA Compliant
TCPA
GDPR Compliant
GDPR
HIPAA Compliant
HIPAA
ABA Compliant
ABA
CCPA Compliant
CCPA
TCPA Compliant
TCPA
GDPR Compliant
GDPR
HIPAA Compliant
HIPAA
ABA Compliant
ABA
CCPA Compliant
CCPA
Contact Us

You Are Responsible for Your Vendor

The Question Most Firms
Don't Ask Until It's Too Late

ABA Formal Opinion 501 (2022) put this in writing with an example that comes straight from this industry. In one of its hypotheticals, a lawyer hires a professional lead generator for mass tort cases. The agreement says nothing about how leads are sourced. The lawyer gives no direction or limits. The generator's staff, it turns out, are lurking in online support groups for survivors and families - researching participants and calling them directly.

The opinion's conclusion is the part to sit with: the lawyer violated the rules. Not the vendor. Under Model Rule 5.3, a lawyer with supervisory authority is responsible for the conduct of non-lawyers they retain. "I didn't know how they sourced it" is the violation, not the defense.

Model Rule 7.2 lets you pay the reasonable costs of advertising. Model Rule 7.3 prohibits live, person-to-person solicitation of someone you know needs legal services. Our campaigns are inbound - claimants respond to advertising and initiate contact themselves. That's the design, and it's the reason the design is what it is.

Ask Us These Questions Call (800) 889-1679
Ask Any Vendor These 7 Questions
Take these to us. Take them to whoever else you're considering. A vendor who answers all seven without hedging is a vendor you can supervise under Rule 5.3.
1 Show me the ad creative and landing page - all of it
2 Did this claimant contact you, or did you contact them?
3 Are intake agents paid per signature?
4 Can I pull up a consent record right now?
5 Is this case sold to anyone else, ever?
6 What's the written criteria & replacement policy?
7 Who owns the claimant data after delivery?
Mass tort case acquisition compliance and vendor audit checklist

TCPA in 2026

What Actually Changed
(And What Didn't)

There's real confusion here, because the biggest rule of the last decade was struck down before it ever took effect. The FCC's one-to-one consent rule - which would have required consent to name one seller at a time - was vacated by the Eleventh Circuit in January 2025 in Insurance Marketing Coalition v. FCC. The FCC declined to appeal and deleted the language later that year.

The rules around the edges got looser. The litigation did not. TCPA plaintiff firms are as active as ever, and in a courtroom the fight is almost never about which rule applied - it's about whether you can produce the consent record. Provable consent is the entire game, and we keep the full trail on every case we deliver.

One-to-One Consent: Vacated
Struck down January 2025. No longer requires consent to name one seller at a time.
Revoke-All: Delayed to 2027
The provision treating one revocation as applying to all future messages now sits at January 31, 2027.
10-Day Opt-Out: Live Now
In force since April 2025 - opt-out instructions in texts, revocation honored within 10 business days.
Full Consent Trail Delivered
Form, language, timestamp, IP, page URL, and call recording - with every case, retrievable years later.

2026 Mass Tort Landscape

Experienced in
Every Major Tort

Federal courts opened 2026 with roughly 198,000 MDL claims pending across about 158 dockets. J&J talcum powder remains the largest active MDL at over 68,000 cases; hair relaxer crossed 11,800 to become the fourth-largest. Acquisition cost tracks this calendar - Daubert rulings, bellwether verdicts, and settlement announcements move cost per signed case within days. We reprice per tort monthly.

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Category
Campaigns
Personal Injury
MVA Personal Injury
Prescriptions
Ozempic Depo-Provera
Toxic Exposure
Asbestos Mesothelioma
Consumer Products
Hair Relaxer J&J Talcum Powder
Digital & Behavioral
Roblox Video Game Addiction Social Media Addiction

Unique Cases, Fully Guaranteed

Exclusive Cases.
Industry-Best Guarantee.

Some vendors resell the same claimant to multiple firms, or hold onto "aged" cases to sell again later. Every case we acquire is delivered to one firm and stays that firm's - permanently, not just at delivery.

We also run one of the strongest replacement policies in the industry. If a case doesn't match your written criteria, we replace it - no questions asked.

Contact Us
100% Exclusive Cases
Every case we acquire is delivered exclusively to your firm. Never resold, at any point, including as aged inventory later.
Full Replacement Guarantee
Doesn't match your written criteria, we replace it - no questions asked, no exceptions.
Compliance You Can Audit
ABA, TCPA, HIPAA, CCPA, and GDPR aligned, with consent records and call recordings delivered alongside every case.
First Case in 3–5 Days
Our clients most frequently receive their first signed case within 3–5 days of signing. We move fast without sacrificing quality.

Testimonials & Clients

What Our Clients Say

"Injury Case Claims have consistently exceeded our expectations with the highest quality of service and quality of case leads we have seen in a long time. It is my opinion and experience that quality is not cheap, it is PRICELESS when you build your docket."

James Curran
James Curran
Marketing Director

"The team at ICC have an eye for details that even my own paralegals have not established. To work with an all-in-one company is a blessing in disguise because their pro plan has unlocked a ton of time for my staff and myself. The money is well worth the transparency and added value in services received. Keep up the good work ICC team :)"

James Evans
James Evans
Attorney

"We have been doing mass torts for 21 years which we have worked with quite a few marketing companies, but when we got onboard with Injury Case Claims we knew this was going to be a different experience from day one. They truly offer excellent communications throughout each step of the onboard process with quality of cases superb."

Richard Thomas
Richard Thomas
VC Funding Specialist

"I have worked with Injury Case Claims on several campaigns for which my experience has been nothing short of great! Thanks and keep up the good work so we can be partners for many years to come!"

Hillary Martin
Hillary Martin
ESQ

If You are Interested in Scheduling a Discovery Call or Would like More Information,
Please Click the Button or Contact Us Via the Number Below.

Contact Us
(800)-889-1679

How We Build a Signed Case

Four Stages, Each One
Killing Bad Cases Early

Every stage exists to catch a case that won't qualify while catching it is still cheap - not after your team has spent hours on it.

Mass tort case acquisition process flow from criteria to signed retainer delivery
1
Criteria Confirmation
We write your qualification criteria as a document, not a conversation - diagnosis, exposure window, statute of limitations, prior representation
That document becomes the contract, and what the replacement guarantee is measured against
2
Automated Verification
Lead Insight Software scores every contact for risk before a human agent ever picks up
LexisNexis ID verification, driver's license validation & facial recognition catch fraud before it costs you a Rule 11 problem
3
Intake & Signature
Non-incentivized agents administer your script and walk claimants through retainer execution - calls recorded
Nationwide investigator network deployed for in-person signature; bilingual intake standard
4
Delivery
Full case file - retainer, intake record, verification results, consent record, signed False Claims Act statement
Direct integration with your case management system; exclusive to your firm, full replacement if criteria aren't met

Deep Dive

How Each Stage Works

Every stage exists to kill a bad case earlier, when killing it is cheap.

1
Criteria Confirmation - We Write Down What Counts
Before any media runs, we sit with your case managers and write the qualification criteria as a document, not a conversation. Diagnosis. Exposure window. Product and manufacturer. Age at exposure. Statute of limitations by state. Prior representation. Anything that would make your team reject a file on review. That document becomes the contract - and what the replacement guarantee is measured against, which is why we insist on getting it precise rather than agreeable.
Written criteria sheet built with your case managers, not assumed
Intake questionnaire scripts disqualifying questions first - off the phone in 90 seconds, not 11 minutes
Geographic scope, tort type, and claimant demographic profile defined upfront
2
Automated Verification - Before a Human Spends a Minute
Every inbound contact runs through our Lead Insight software, which scores it for risk before an agent ever picks up. Layered on top: LexisNexis identity verification against SSN, address, and date of birth; driver's license validation; and facial recognition where the campaign calls for it. This stage exists because mass tort advertising attracts fraud - professional claimants, recycled identities, and organized operations that submit the same claimant to a dozen firms. Catching that at the software stage costs pennies. Catching it after you've filed costs a Rule 11 problem.
Lead Insight software scans every response and assigns a risk score
LexisNexis ID verification - SSN, address, date of birth
Driver's license validation and facial recognition for additional security
3
Intake and Signature - Human, Recorded, Non-Incentivized
Verified contacts go to our intake agents. They administer your questionnaire, on your script, and walk the claimant through retainer execution - usually by e-signature, occasionally in person. Nobody is paid per signature: an agent with a signature bonus will find a way to make a marginal claimant sound qualified, and you'll find out during medical record review. Nobody is coached toward an answer - the questionnaire asks what happened, not what should have happened. Calls are recorded and available to you.
Agents are not commissioned on sign-ups - no incentive to stretch a marginal claimant
Calls recorded, available to you, on your customized questionnaire
Nationwide investigator network for in-person signature; bilingual intake standard
4
Delivery - Into Your System, With the Whole File
A completed case comes to you with the retainer, the intake record, the verification results, the consent record, and a signed False Claims Act statement. It arrives in your case management software through direct integration, not as a spreadsheet someone has to rekey. It's exclusive - one firm, never resold, in any tort, at any point. If it doesn't match the written criteria, tell us and we replace it. No argument, no restocking logic.
Direct integration with your case management system
Every case is exclusive - delivered only to your firm, permanently
Full replacement against the written criteria sheet, no questions asked

Which Should Your Firm Buy

Signed Cases vs. Leads:
Neither Is Better

Buy leads if you have intake staff sitting idle, your team converts well, and you'd rather keep the margin a vendor would otherwise take for doing that work. Firms with a strong intake bench almost always land a lower effective cost per case buying at the lead stage.

Buy signed cases if your intake team is at capacity, you need docket volume on a deadline, you're entering a tort you haven't run before, or you want your acquisition cost to be a known number per case instead of a media spend with a variable yield.

Most firms end up running both, and let the per-tort math decide the mix. A tort with easy qualification is usually cheaper to buy as leads. A narrow, diagnosis-gated tort where your intake team would burn forty calls per signature is usually cheaper to buy signed.

Get a Case Acquisition Quote Call (800) 889-1679
Buying at the Lead Stage Instead?
If leads are the right fit for your intake team, our main program has exclusive mass tort leads across every active campaign - you screen and sign on your own bench.
See Mass Tort Leads & Pricing
Just need the intake operation? See Mass Tort Intake Services → Building the top of the funnel yourself? See Mass Tort Lead Generation →
Mass Tort Leads

Why Firms Choose Injury Case Claims

Fifteen-Plus Years
of Campaign Data

Which is the only reason we can price a new tort with any confidence.

Since 2009
Fifteen-plus years of campaign data across every major MDL of that period - the foundation for pricing a new tort with confidence.
Exclusive, Permanently
One case, one firm. Not resold now, not resold later as aged inventory - in any tort, at any point.
Written Replacement Guarantee
Doesn't match what we agreed to in writing, we replace it. The criteria are written down precisely so this isn't a negotiation.
Full Verification Stack
Lead Insight risk scoring, LexisNexis ID verification, driver's license validation, facial recognition, signed False Claims Act statement.
Compliance You Can Audit
ABA, TCPA, HIPAA, CCPA, and GDPR aligned - with consent records and call recordings delivered alongside every case.
3-5 Days, Nationwide
First case in 3-5 days on active torts, direct case management integration, and investigators in all 50 states for in-person signature.

Get Your Numbers

Start Your Mass Tort
Case Acquisition Campaign

Tell us the tort and the criteria your case managers actually use. We'll come back with a realistic cost per signed case, a delivery timeline, and an honest read on whether that tort's economics justify the spend right now. If they don't, we'll say so.

Free Campaign Quote Survey Contact Us

Get Started

Start Your Mass Tort
Case Acquisition Today

If your firm is looking for signed, verified mass tort retainers - not just contact information - give us the opportunity to earn your business.

Written criteria, a real replacement guarantee, and a consent trail you can hand to opposing counsel without flinching. No other company offers investment protection like we do.

✓ Qualified Claimants or You Don't Pay
✓ Full Replacement Guarantee - No Criteria Match, No Charge
✓ ABA, TCPA, HIPAA & GDPR Compliant
✓ LexisNexis Verified Claimants
✓ 3–5 Day Onboarding to First Case
✓ 100% Exclusive, Permanently
10:11
Recent Cases
Recent Cases Appointments Alerts

Real-Time Leads

Instant updates so you never miss an opportunity.

Verified & Exclusive

Every case is verified and delivered only to your firm.

Nationwide Coverage

Investigators and agents across all 50 states.

Secure & Compliant

TCPA, GDPR, HIPAA, CCPA, and ABA compliant.

Experience Matters

EST. 2009 ★★★★★

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FAQ

Common Questions About Mass Tort Case Acquisition

Everything your firm needs to know before starting your first case acquisition campaign with Injury Case Claims.

Mass tort case acquisition is the complete process of turning advertising into signed, litigation-ready client files. It covers media buying, claimant screening, identity and exposure verification, intake interviewing, retainer execution, and delivery into your case management system. Lead generation delivers contact information; case acquisition delivers an executed retainer.
A qualified lead has passed a screening call but has signed nothing - they can still go to another firm, or to no firm. A signed case has an executed retainer agreement with your firm. The cost difference reflects the claimants who dropped out between those two points, which the vendor absorbs rather than you.
The blended U.S. average is around $3,850 per signed retainer, up roughly 24% from the Q4 2024 benchmark near $3,100. The real range runs from about $350 on high-volume torts with broad criteria to $11,500 or more on narrow, diagnosis-gated pharmaceutical matters. Cost depends mainly on how strict the medical criteria are, where the litigation sits in its life cycle, how much verification each case requires, and the states you're targeting.
Yes. Every case is delivered to one firm and is never resold, at any point, including as aged inventory later.
We replace it at no cost. Criteria are agreed in writing before any media runs, and replacement is measured against that document rather than against a conversation.
Three to five days from campaign setup for a tort we already run. For a new tort built from scratch, expect two to three weeks to first signed case.
Paying the reasonable costs of advertising and qualified lead generation is permitted under Model Rule 7.2. What matters is how the cases were sourced - and under Model Rule 5.3, you are responsible for your vendor's conduct. ABA Formal Opinion 501 found that a lawyer who hired a lead generator, set no limits, and never asked how leads were obtained violated the rules when that generator solicited people directly. Ask for ad creative, landing pages, and consent records before you sign anything.
The FCC's one-to-one consent rule was vacated by the Eleventh Circuit in January 2025 and formally repealed later that year. The "revoke-all" provision has been delayed to January 31, 2027. Currently in force: opt-out instructions in marketing texts, and honoring revocation and do-not-call requests within 10 business days. Regardless of which rule applies, TCPA litigation turns on whether you can produce the consent record - which is why we deliver the full consent trail with every case.
Buy leads if you have intake capacity and convert well - you'll usually land at a lower effective cost per case. Buy signed cases if your intake team is at capacity, you're entering an unfamiliar tort, or you need a predictable per-case cost. Most firms run both and let per-tort economics set the mix.
Yes. We maintain a nationwide investigator network for claimants who can't complete e-signature and for cases where a physical signature is worth the additional cost.