Table of Contents
1. Information We Collect
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, or other details to help you with your experience.
When Do We Collect Information?
We collect information from you when you subscribe to a newsletter, fill out a form, or enter information on our site.
Categories of Personal Information
Injury Case Claims LLC collects Personal Information in the following categories:
- Personal identification information (name, email address, phone number, etc.)
- Biometric information - genetic, physiological, behavioral, and biological characteristics or activity patterns (e.g., fingerprints, voiceprints, keystroke patterns)
- Internet or other electronic information - browsing history, search history, and information regarding your interaction with an Internet website, application, or advertisement
- Geolocation data - physical location or movements
- Sensory data - audio, electronic, visual, thermal, olfactory, or similar information
- Professional or employment-related information - current or past job history or performance evaluations
- Education information - records directly related to a student maintained by an educational institution or party acting on its behalf
- Inferences drawn from any of the above - profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes
Information that is publicly accessible is not considered "Personal Information" under this policy. Further, information that has been de-identified or aggregated with other consumer data is similarly excluded from Personal Information.
Sources of Personal Information
Injury Case Claims LLC collects Personal Information through the following sources:
- Forms completed and filled out by the consumer
- Phone calls made by the consumer
2. How We Use Your Information
We may use the information we collect from you when you register, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To personalize your experience and deliver the type of content and service offerings in which you are most interested.
- To improve our website in order to better serve you.
- To allow us to better service you in responding to your legal service requests.
- To administer a promotion, survey, or other site feature.
- To ask for ratings and reviews of services or products.
- To follow up with you after correspondence (live chat, email, or phone inquiries).
Business Purposes for Use
Injury Case Claims LLC may use or disclose the Personal Information it collects for one or more of the following business purposes:
- Performing Services - including providing information received to a law firm for a legal consultation, providing advertising or marketing services, providing analytic services, or providing similar services on behalf of a business or service provider.
- Auditing - including tracking advertising conversion events and auditing compliance with laws and other standards.
- Security - including detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity.
- Undertaking Internal Research - including research for technological development and improvement.
- Improving and Maintaining Quality of Service - including undertaking activities to verify or maintain the quality or safety of our websites, upgrading our infrastructure, and developing new services.
- Commercial Purposes - including marketing and promotion of third-party websites relating to ongoing litigation.
- Legal Purposes - such as protecting or defending the legal rights or property of Injury Case Claims LLC and complying with the law, legal process, or legal and government requests.
Injury Case Claims LLC will not collect additional categories of Personal Information or use the collected Personal Information for a purpose not specifically listed above without first providing you notice.
3. How We Protect Your Information
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We use regular malware scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.
5. Third-Party Disclosure
This website keeps the information you submit on forms confidential. The information you submit on a form on our website is transmitted directly to the attorney or law firm identified on the webpage. Other than transmitting that form data to the law firms to assist you in potentially forming an attorney-client relationship, we do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide users with advance notice.
This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
However, non-personally identifiable visitor information, such as age, may be provided to other parties for marketing, advertising, or other uses.
Sharing of Personal Information
Injury Case Claims LLC may disclose your Personal Information to a third party for a business purpose. Injury Case Claims LLC does not sell your Personal Information to any third parties; however, it will disclose your Personal Information to law firms that have paid for advertisement on our website if specifically requested by you.
The categories of information that may be shared for a business purpose include:
- Identifying Information
- Personal Information categories listed in the California Customer Records statute (Cal. Civ. Code 1798.89(e))
- Characteristics of protected classifications under California or Federal law
- Commercial information
- Biometric Information
- Internet or other electronic information
- Geolocation Data
- Sensory Data
- Professional or employment-related information
- Education Information
- Inferences
Categories of Third Parties
Injury Case Claims LLC may disclose your personal information for a business purpose to the following categories of third parties:
- Law firms, when the disclosure is specifically requested by you in order to have your case evaluated by an attorney
- Customer verification providers
- Platform technology providers
- Marketing providers and bulk email processors who send out communications on our behalf
- Governmental or quasi-governmental agencies or organizations that make valid legal requests for information
- Related companies or any successors in interest in the event of a corporate reorganization, merger, or sale of all or substantially all of our assets
- Litigants or other parties to legal proceedings that make valid legal requests for information
- Other authorized third parties, if you have given permission for us to share data with them
6. Third-Party Links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
7. Google Advertising
Google's advertising requirements can be summed up by Google's Advertising Principles, which are put in place to provide a positive experience for users.
We may use Google AdSense Advertising on our website(s). Google, as a third-party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.
We Have Implemented the Following:
- Remarketing with Google AdSense
- Google Display Network Impression Reporting
- Demographics and Interests Reporting
- DoubleClick Platform Integration
We, along with third-party vendors such as Google, use first-party cookies (such as Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions.
Opting Out
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative opt-out page or permanently using the Google Analytics opt-out browser add-on.
8. California Consumer Privacy Act (CCPA)
The CCPA protects consumers from the collection, use, dissemination, and sale of their personal information without their knowledge. Users who are residents of California have the following rights under the CCPA:
Right to Access Your Information
You have the right to request that we provide the following disclosures covering the 12-month period preceding our receipt of your request:
- The categories of Personal Information we have collected about you
- The categories of sources from which Personal Information is collected
- Our business or commercial purposes for collecting or selling Personal Information
- The categories of third parties with whom we share Personal Information
- The categories of Personal Information we have sold and the categories of third parties to whom the Personal Information was sold
- The categories of Personal Information we have disclosed for a business purpose
You also have the right to request access to the specific pieces of personal information we have collected about you in the preceding 12 months, which we will deliver to you electronically in a portable format where feasible.
Right to Deletion
You have the right to request deletion of the personal information about you that we have collected from you. Please note that we are unable to delete information needed to:
- Complete the transaction for which the Personal Information was collected.
- Detect, prevent, or prosecute security incidents, fraud, or other misuse.
- Comply with legal or reporting obligations, including to pursue or defend legal claims.
- Enable other internal uses consistent with your expectations based on your relationship with us or the context in which you provided the information.
- Exercise or enforce any other exceptions provided by CCPA.
Nondiscrimination
If you exercise any of your rights under CCPA, you have the additional right not to be discriminated against, including by our (a) denying you goods or services, (b) charging you different prices or rates, (c) providing you a different level or quality of goods or services, or (d) suggesting that you will receive a different price or rate for goods or services if the differential treatment is reasonably related to value provided to us by your data.
Submitting CCPA Requests
Requests for information on the disclosure of your Personal Information and requests for deletion must each be submitted separately. You can submit up to two requests for information on disclosure and up to four requests to delete within a 12-month period.
To submit a request, contact us at info@injurycaseclaims.com. Verification of your identity is required to process a request. You may authorize someone to act as your agent and submit a CCPA request on your behalf with written permission.
9. GDPR - Privacy Notice for EU Citizens
This section explains how Injury Case Claims LLC uses the personal data we collect from you when you use our website, in accordance with the General Data Protection Regulation (GDPR).
What Data Do We Collect?
- Personal identification information (name, email address, phone number, etc.)
- Any information provided by you in the forms
How Do We Collect Your Data?
You directly provide Injury Case Claims LLC with most of the data we collect. We collect data and process data when you:
- Fill out an online form requesting a consultation with an attorney
- Comment on an article posted on our website
- Place a phone call to an attorney
How Will We Use Your Data?
Injury Case Claims LLC collects your data so that we can:
- Forward your request for a consultation with an attorney to a law firm
- Email you with information that you requested
- Manage your account
- Share non-personally identifiable information for marketing or business purposes
Data Storage
Injury Case Claims LLC does not delete your data unless requested. If you wish to have your data deleted, you may contact us at any time at info@injurycaseclaims.com.
Marketing
Injury Case Claims LLC would like to send you information about products and services that we think you might like. If you have agreed to receive marketing, you may opt out at any time. If you no longer wish to be contacted for marketing purposes, please contact us at info@injurycaseclaims.com.
Your Data Protection Rights Under GDPR
Injury Case Claims LLC would like to make sure you are fully aware of all your data protection rights. Your rights include:
- The right to access - You have the right to request copies of your personal data. We may charge a small fee for this service.
- The right to rectification - You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure - You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing - You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing - You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability - You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us at info@injurycaseclaims.com.
10. COPPA (Children's Online Privacy Protection Act)
When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
We do not specifically market to children under 13 years of age.
11. Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States. In order to be in line with Fair Information Practices, we will take the following responsive action should a data breach occur:
- We will notify the users via in-site notification within 30 business days.
We also agree to the Individual Redress Principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
12. CAN-SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
- Send information, respond to inquiries, and/or other requests or questions.
- Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
To be in accordance with CAN-SPAM, we agree to the following:
- Not use false or misleading subjects or email addresses.
- Identify the message as an advertisement in some reasonable way.
- Include the physical address of our business or site headquarters.
- Monitor third-party email marketing services for compliance, if one is used.
- Honor opt-out/unsubscribe requests quickly.
- Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can email us at info@injurycaseclaims.com and we will promptly remove you from all correspondence.
13. Contact Us
If there are any questions regarding this privacy policy, or if you would like to exercise any of your data rights, please contact us using the information below.
Privacy Policy Questions & Data Requests
If you have any questions about this Privacy Policy, the data we hold on you, or you would like to exercise one of your data protection rights, please contact us:
Email: info@injurycaseclaims.com
Phone: (800) 889-1679
Mail: Injury Case Claims, LLC - United States